Find answers to the most common questions about MyDigiSign.AI. Can't find what you're looking for? Contact our support team.
MyDigiSign.AI is an AI-powered digital signage platform that transforms any screen into a smart display. It allows you to create, manage, and display content including images, videos, slideshows, and live TV channels. The platform uses artificial intelligence to automate content management, scheduling, and provide performance insights.
MyDigiSign.AI is designed for businesses of all sizes, from small retail stores to large corporations. It's perfect for restaurants, retail stores, offices, waiting rooms, lobbies, and any business that wants to display dynamic content on screens. No technical expertise is required - our AI handles the complexity.
MyDigiSign.AI is available on Android TV, Fire TV, Samsung SmartTV, and LG SmartTV. You can download the app from the respective app stores for each platform. The app works on any screen connected to these devices, making it easy to transform existing displays into smart signage.
No special hardware is required! MyDigiSign.AI works with any TV or display that can connect to the supported devices (Android TV, Fire TV, Samsung SmartTV, or LG SmartTV). If you already have a smart TV or streaming device, you can start using MyDigiSign.AI immediately.
Our AI technology handles content optimization, scheduling suggestions, and performance analytics. It can suggest the best times to display certain content, analyze what performs best with your audience, and automatically manage content rotation. The AI learns from your usage patterns to provide increasingly better recommendations.
Yes! MyDigiSign.AI offers a completely free plan that includes 1 device and 1 screen. You can start using it immediately with access to all basic features including content management, slideshows, and free live TV channels. The free plan displays system ads to support the service.
Paid plans include options for 1, 2, 3, 5, and 8 devices. All paid plans include no ads, unlimited screen creation, priority AI-powered analytics, and advanced management features. We also offer a 14-day free trial with full access to all features.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is adjusted accordingly. You can start with the free plan and upgrade as your needs grow, or downgrade if you need fewer features.
Yes! We offer a 14-day free trial that gives you full access to all premium features with no ads. This includes multiple devices and screens, advanced AI features, and priority analytics. No credit card is required to start the trial.
We accept all major credit cards (Visa, MasterCard, American Express). All payments are processed securely through our payment partners. Billing is monthly, and you can cancel at any time.
You can display images, videos, slideshows, and live TV channels. The platform supports common image formats (JPG, PNG, GIF) and video formats (MP4, MOV, AVI). You can also create dynamic slideshows with multiple images and set custom timing for each slide.
We offer a variety of free live TV channels including news, entertainment, sports, and lifestyle content. The channel lineup includes popular networks and is regularly updated. All channels are included in both free and paid plans.
Yes! MyDigiSign.AI includes powerful scheduling features that allow you to display different content at different times of day, days of the week, or specific dates. You can create multiple playlists and schedule them to run automatically.
Analytics are not available in the free plan. Paid plans include advanced AI-powered analytics with detailed insights, engagement metrics, optimal scheduling suggestions, and real-time monitoring with intelligent alerts.
Yes! MyDigiSign.AI is a cloud-based platform, so you can manage all your screens from anywhere using our web dashboard or mobile app. You can update content, change schedules, and monitor performance remotely without being physically present at each location.
Yes! MyDigiSign.AI includes an intelligent AI agent that helps with content management, scheduling optimization, and performance insights. The AI can suggest the best content for different times, analyze what performs best, and help you create more engaging displays.
A stable internet connection is required for content updates and live TV streaming. We recommend a minimum of 5 Mbps for basic content and 10+ Mbps for high-quality video and live TV. The platform is optimized to work efficiently even with slower connections.
Setup is simple! Download the MyDigiSign.AI app from your device's app store, create a free account, and follow the on-screen instructions to connect your screen. The entire process takes just a few minutes, and no technical expertise is required.
Absolutely! You can upload your own images, videos, and create custom slideshows. The platform supports common file formats and provides tools to optimize your content for digital signage. You can also combine your content with our live TV channels.
We support JPG, PNG, GIF for images and MP4, MOV, AVI for videos. For best results, we recommend using high-resolution images (1920x1080 or higher) and MP4 videos with H.264 encoding. The platform automatically optimizes files for optimal display.
Yes, we take security seriously. All content is encrypted during upload and storage. We use industry-standard security measures to protect your data and ensure your content remains private and secure.
Currently, MyDigiSign.AI is a standalone platform. However, we're constantly working on new features and integrations. If you have specific integration needs, please contact our support team to discuss potential solutions.
We offer multiple support channels: email support through our contact form, comprehensive documentation, video tutorials, and a knowledge base. Paid plan users receive priority support with faster response times.
Our support team is available Monday through Friday, 9 AM to 6 PM EST. We typically respond to inquiries within 24 hours. For urgent issues, paid plan users receive priority support with faster response times.
Yes! We provide comprehensive training resources including video tutorials, step-by-step guides, and best practices documentation. Our platform is designed to be intuitive, but we're happy to help you get the most out of MyDigiSign.AI.
Yes, you can cancel your subscription at any time through your account settings. There are no cancellation fees, and you'll continue to have access to your plan until the end of your current billing period. You can also downgrade to the free plan.
Can't find the answer you're looking for? Our support team is here to help you get the most out of MyDigiSign.AI.